As the world has revolutionized, there is an evolution in E-Commerce. It has become an easy & effective way for businesses to interact with their consumers. So, the way of selling products has changed a lot. Any business is accessible from the fingertips.
In this way, the sales also increase. But, it might not be that productive if you use manual operations. Because then, you won’t be able to track leads, sales or organize any other data. That’s why it’s essential to integrate the eCommerce platform with the ERP system. It will automate all the operations and provide accurate data insights.
Through different modules & add ons, an ERP solution can help in every part of an eCommerce business. There will be a better customer experience and a quick response time. Also, it will provide analytics & reporting features. Like that, there will be a lot of benefits of integrating eCommerce platform with ERP.
An Integrated eCommerce ERP platform will become more powerful & efficient. Also, it might be one of the pillars of eCommerce business success. Let’s know more about those benefits.
6 Benefits of Integrating eCommerce Platform with ERP.
When you integrate an eCommerce platform with ERP, a large number of monotonous tasks will be eliminated easily. The efficiency and revenue will be boosted. Here are some benefits of integrating eCommerce with ERP.
Real-Time Data & Information.
When you integrate ERP with an eCommerce platform, there will be a boost to visibility & transparency across the organization. Each data can be viewed in real-time. Also, any information is updated on every device. So, everyone is aware, from top to bottom of an organization, of what is happening.
Through this feature, the data redundancy will be eliminated. Also, no one will miss any lead or sales opportunity with push notifications. In the long run, the revenue of the business will keep on growing.
Effective Operational Costs.
As you introduce ERP solutions in the eCommerce platform, almost all the operations will be automated. It will let you eliminate or minimize human errors. Also, the processes will be quicker as compared to before. All of this will lead to a reduction in operational costs.
Any needles tasks will be abolished. But, it won’t only help employees only. The consumers can easily see the real-time order status and inventory level of each product. So, both on the frontend and backend, the integrated eCommerce ERP will benefit the business.
Everything will become digital, and processes will be automated. That’s why there will be a drastic reduction in any type of errors. Besides that, the data will be stored and updated in a single database. So, there is the topmost data consistency. Anybody can access it with the proper credentials.
Each customer’s information will be generated and printed on the invoice automatically. So, there won’t be a mistake while dispatching the orders. Also, the correct items will reach the consumers as soon as possible.
Complete Control with Accurate Insights.
As you integrate the eCommerce platform with ERP, there is a centralized dashboard from where you can control anything. Everything is available here itself. But, the security is taken care of as you need credentials to login into the dashboard. So, you can make any changes on the website from here only.
Other than that, the number of orders received and visitors analytics will be displayed. So, there are accurate insights about the website. These insights will play a significant role in improving the strategy for your website.
Improved Customer Experience.
After integrating ERP with eCommerce, it will be easy to get any information like shipment tracking details, inventory levels, and customer information. All of this will help to improve customer experience. Also, you will be able to provide excellent service and quick response to any of their queries.
Without any delay, the customer can get information about their products and shipment details. Through this, they don’t need to get on a call with customer care for any information.
Better Inventory Visibility.
As everything will be updated in real-time, their high visibility around inventory levels & stock items. So, the risk of going out of stock can be eliminated. Whenever a product is less in quantity, you will be prompted with a notification. It will help to restock your bestsellers as soon as possible.
Also, the real-time inventory information can be directly integrated into the website. So, the customer can know which product is available or out of stock. It will reduce the possibility of back ordering.
If you are running an online store or want to launch one, it would be best to integrate your eCommerce platform with ERP. Clearly, there will be a lot of benefits. Most importantly, your employees and customers will be happy. We have explained the six benefits of integrating the eCommerce platform with ERP. That surely will be the key to success.